App maintenance agency in Côte d'Ivoire and Africa
App maintenance and upgrades in Côte d'Ivoire and West Africa (Senegal, Mali, Burkina Faso…)
Mobile app, web app and website maintenance: fixes, updates, security, backups and new features. Digit Communication keeps your tools fast, secure and up to date.
8:30 am – 6 pm
support Monday to Friday
An app that is not maintained ends up crashing after an Android or iOS update, being removed from the stores or becoming a security hole. Maintenance avoids these nasty surprises and keeps your tool evolving with your needs.
What we do
What our maintenance covers
Corrective maintenance
Bug and anomaly fixes
Service restoration in case of outage
Request tracking by ticket
Preventive maintenance and security
Updates of code, libraries and plugins
Compatibility with new Android, iOS and browser versions
Regular backups
Availability and security monitoring
Security certificate renewal
Evolutive maintenance
New features and modules
Improved screens and user journeys
Speed optimisation
New integrations (payment, API, business tools)
Release management
Publishing new versions on Google Play and the App Store
Store listing updates
Compliance with store rules to avoid app removal
Taking over an existing app
Audit of an app or website built by another provider
Report on code condition, security and priorities
Recovery of access and documentation
Taking over maintenance
Our offers
Our maintenance offers
Essential maintenance
For you if: your app is stable and must stay that way
Bug fixes
Technical and security updates
Regular backups
Availability monitoring
Request tracking by ticket
Monthly report
Maintenance and upgrades
For you if: your app needs to evolve regularly
Everything in Essential maintenance
Monthly hours for upgrades
New features and screen improvements
Publishing new versions on the stores
Monthly planning meeting
Monthly report
App audit and takeover
For you if: your app was built by another provider
Code, security and performance audit
Report and prioritised action plan
Recovery of access, source code and store accounts
Urgent fixes
Move to a maintenance contract
Contracts are monthly or annual. The price depends on the size of the app, the number of users and the volume of upgrades required. Hosting and third-party licences are billed separately.
Process
Our 4-step method
01
Assessment
Audit of the app, access and hosting.
02
Contract
Scope, hours, response times.
03
Day-to-day follow-up
Tickets, fixes, updates, backups.
04
Monthly review
Report, priorities and upgrade planning.
Why us
Why Digit Communication for your app maintenance
A team that also develops: those who maintain know how to upgrade.
Apps from other providers taken over after an audit.
Multi-sector experience: banking and finance, insurance, health and pharmaceuticals, retail, education, telecoms and technology, international institutions…
For every client profile: key accounts, SMEs, start-ups, NGOs.
9+ years of experience in Côte d'Ivoire, Senegal, Mali, Burkina Faso and through our partner network in Africa (Morocco, Tunisia, Guinea…)
Contact
Tell us about your app
Tell us the type of tool, the technology if you know it and your needs. Proposal within 7 to 14 days.
Frequently asked questions
Frequently asked questions about app maintenance
Why is a maintenance contract necessary?
Android and iOS, browsers and libraries change constantly. Without updates, an app becomes unstable, vulnerable or may be removed from the stores.
Do you maintain apps you did not develop?
Yes, after an audit to assess the code and recover access.
Do you also maintain websites?
Yes: updates, security, backups and upgrades for your showcase and e-commerce websites.
How much does app maintenance cost?
The price depends on the size of the app, the number of users and the volume of upgrades. Each contract is quoted after an assessment.
What happens in case of an outage?
You open a ticket and we respond within the times set in your contract, Monday to Friday from 8:30 am to 6 pm.
Go further
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Case studies
Projects carried out for brands in Côte d'Ivoire and West Africa (Senegal, Mali, Burkina Faso).
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